Wednesday, 30 January 2019

Career at Citigold Indonesia Summit Your CV Here Online For Consideration

Primary Location: Indonesia,Jawa,Jakarta
Education: Bachelor's Degree
Job Function: Consumer Sales
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 50 % of the Time
Job ID: 18077882


Description


Sales
  • Conduct daily and weekly planning of sales activities in order to reach those targets
  • Increase customer account balance through continuous execution of sales activities (via calls, walk-ins and visits)
    • Introduce and explain products/promotions
    • Provide portfolio consultation
    • Cross-sell
    • Handle Customer account-related administrative procedures / paperwork
    • Account opening
  • Keep track of customer communications and transactions
  • Stay updated on Citibank products and promotions, and preferably also market update, players, and trends

Service
  • Establish and maintain good relationships with customers
    • Regular courtesy calls - to check up on customers, not just sales purposes
    • Profiling: understand needs, preferences, lifestyles
    • Product inquiries
    • Solve customer issues
    • Conduct financial planning
  • Uphold an overall superior service standard that is in line with Citigold wealth Management banking image and reputation
  • Ensure overall customer satisfaction
People
  • Work closely with all members of the branch team
Compliance
  • All sales activities must be done in compliance with company and government regulations and policies

Qualifications

Sales
  • Conduct daily and weekly planning of sales activities in order to reach those targets
  • Increase customer account balance through continuous execution of sales activities (via calls, walk-ins and visits)
    • Introduce and explain products/promotions
    • Provide portfolio consultation
    • Cross-sell
    • Handle Customer account-related administrative procedures / paperwork
    • Account opening
  • Keep track of customer communications and transactions
  • Stay updated on Citibank products and promotions, and preferably also market update, players, and trends
Service
  • Establish and maintain good relationships with customers
    • Regular courtesy calls - to check up on customers, not just sales purposes
    • Profiling: understand needs, preferences, lifestyles
    • Product inquiries
    • Solve customer issues
    • Conduct financial planning
  • Uphold an overall superior service standard that is in line with Citigold wealth Management banking image and reputation
  • Ensure overall customer satisfaction
People
  • Work closely with all members of the branch team
Compliance
  • All sales activities must be done in compliance with company and government regulations and policies


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