Saturday, 6 April 2019

Recruitment for Senior Manager - Project Management | Dubai

About Etialat Group Company

Etisalat Group is one of the world’s leading telecom groups in emerging markets. Etisalat’s current market cap is AED 148 billion ($40.3billion). The company’s consolidated net revenues are at AED 52.4 billion and consolidated net profit at AED 8.6 billion in 2018. Its high credit ratings reflect the company’s strong balance sheet and proven long-term performance.

Headquartered in Abu Dhabi, Etisalat was established over four decades ago in the UAE as the country’s first telecommunications service provider. An international blue-chip organisation, Etisalat provides innovative solutions and services to 141 million subscribers in 15 countries across the Middle East, Asia and Africa. 

Location:  Dubai

Brief Description

The Project Management team works with Etisalat’s Business customers tdesign, implement and support ICT &Digital solutions that maximize return on investment, improve performance, optimize their ICT, Digital and Telecom environments and achieve their business objectives. The team employs some of the foremost technology experts and competencies to solve complex end-to-end ICT & Digital integrated problems ranging from infrastructure, Digital Health, Entertainment, Defence, Education, mobility, security, Smart transformational initiatives, network, program/project management, delivery, and application performance challenges, always with a mind to our customer’s business strategy.

 The Projects Management or PMO section within PS&PM provides competent, responsive and professional project management services (chargeable)to clients during all phases of product or customized solution implementation. Internally, PMO interacts with all departments in Etisalat to ensure that our client’s requirements are met within budget, specification and in a timely manner. This section is also responsible for providing guidance and direction to the Projects Team regarding functional specifications, adaptive requests and other customer needs/concerns. Moreover, this department is accountable for ensuring the continuity of these client services/relations through planning, technical leadership, and coordination. 

The goal of the PMO team is to become the most efficient, centralized and trusted prorgamme and project deliverer for the client’s innovative ICT & Digital projects. Key internal relationships exists with the following teams; Sales, pre-Sales, Bid Manager, Solution Architects (Generalists and Complex), Service Delivery, Contracts, Partner Management, Engineering, IT.
The Senior Manager is responsible for the successful delivery and implementation of small, medium and exceptionally large and complex long-term strategic programs/projects that have cross - organizational impacts and high dollar values.  

Solves and manages complex End-to-End system integrated solutions aligned to both Etisalat Business objectives and market demands ranging from  infrastructure, Digital Health, Entertainment, Defence, Education, mobility, mobility, security, network, Smart transformational initiatives program/project management, delivery, and application performance challenges, always with a mind to our customer’s business strategy.

Provides competent, responsive and professional project management services (chargeable) to customers during all phases of product implementation. Ensures the continuity of these customer services/relations through planning, technical leadership, and coordination. Senior Manager ensure that the client’s programs/projects requirements are met, the program/project is completed on-time, per scope, within budget, and quality.  Leads the design, planning, and implementation of complex programs/projects for ICT & Digital.

Detailed Description
1.           Responsible for delivery of Medium to complex programs/projects ranging in size from AED10M to AED120+Mwith special emphasis on ICT & Digital transformational verticals- Health, Education, Smart Cities, Government and others
2.           Provides oversight of organizational projects and resources, Manages projects portfolio and reports to higher management. Manages projects priority based on business strategy
3.           Ensures established standards, process, and procedures are adhered to.
4.           Manages the Enterprise-ICT and Digital opportunity funnel in order to maximize billable hours while ensuring maximum customer satisfaction.
5.           Responsible for the delivery of multiple high priority, complex software development and integration projects in an Agile environment, waterfall or in controlled environments. 
6.           Manages results-oriented monthly project reviews and provide semi-annual performance reviews with measurement objectives and targets
7.           Experience with project management tools and methodologies. Proficient in MS Project or equivalent
8.           Mastery of managing projects through the entire life cycle, including but not limited to project planning, estimating, and scheduling using standard tools, often introducing best practices for consideration; can teach others how to bring teams from project charters to realistic software release plans
9.           Engages closely with Solution Architecture, Enterprise Sales, Product Marketing, Service Delivery and other Etisalat department when required to ensure program/projects success.
10.         Estimates projects using multiple techniques to arrive at realistic schedules and costs 
11.         Defines roles and expectations to support prioritization of overall enterprise business activities
12.         Experience in vendor and3rd party management, including managing relationships over extended periods of time and over multiple projects
13.         Develops projects management team to support aggressive growth plan to meet overall business objective, define team roles & timing of hiring & development for growth intervals
14.         Assigns tasks to the managers, interface directly with the business units' sales and service departments; and provide customer support at a high management level in coordination with sales
15.         Reports and reviews programs progress including key issues and concerns to facilitate the development and implementation of future programs
16.         Manages and reviews all aspects of vendor relations to facilitate the flow of contract agreements in close coordination with Contracts & Admin Section
17.         Participates in business strategy, execution and reporting activities and work on cross-functional business initiatives including resources, processes, tools and cultural tasks
18.         Assists Director Project Management in developing and executing department objectives and budgets
19.         Continuously improve project management toolkits and methodologies used within PSPM.
20.         Ensures, in coordination with Director, program managers, that resource are available for customer engagements and are booked in advance.
21.         Develops, enhances and maintains strategic relations and strong business alliances with concerned Engineering as well as Consultants/ Vendors/ Suppliers/ Agencies/ Customers fornet working and business expansion/development.
22.         Liaises effectively with other ES departments as well as Regional/Global Telecom advisory/regulatory and professional bodies/organizations to establish technical performance benchmark sand standards
23.         Identifies other Etisalat opportunities while engaged in customer consultancy. Goal is to obtain the trusted advisor status by developing long-term customer relationships.
24.         Provide mentoring, coaching and direction to team members
25. Performs any other related duties, as required.

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